Southwest Social Media from SoFresh Nashville Speaker Paula Berg

Paula Berg of Southwest AirlinesSouthwest Airlines has been an early adopter of Social Media with a great corporate blog, Nuts About Southwest, and investment in the voice of the customer. They have actually listened to customers through their blog, Twitter, Facebook and other communities online and improved their service because of it.

We are very psyched to have Paula speaking at Social Fresh Nashville. Thanks to her and Southwest for the support.

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